Deliveries & returns
Delivery time
As soon as your order has been validated, our logistician will prepare it.
- Home delivery: within 48 hours (working days)
- Point relais: within 72 h (working days)
Means of transport
Delivery to your home or to a relay point.
Please note: the relay point is selected after payment. Without this choice, we will not be able to ship your order.
Delivery country
- Mainland France
- Belgium
- Luxembourg
Returns
As our products are perishable, returns are not automatic. Traceability is crucial for our allergic customers.
If you have any problems, please contact us: ariane@matatie.com.
